We recently sat down with Richard, Clinic Manager for Optical Express Southampton, who supports our patients and team through optical and refractive journeys – from initial consultation through to post-operative appointments. The versatility in our patients needs have provided him with diverse and comprehensive clinical experiences.
Passionate about optics after a few years in the industry, Richard found that he wanted to challenge himself by exploring the surgical side of eye care. When pursuing this aspiration, Optical Express was a natural fit. He tells us there was a “massive difference” in the depth of technology we utilise compared to competitors, which gives the opportunity to support an assortment of optical and refractive care. Working with the best equipment on the market allows him to provide exceptional care and constantly expand his knowledge.
“If you really want to do something different and you want to carry on in optics or even if you want to try a fresh challenge, this is definitely the place to come do it. It’s been an incredible journey.”
Richard finds the most fulfilling part of his role is to witness his patient’s smiles and amazement as they arrive for their 24 hour check-up liberated from glasses and contact lenses. He finds satisfaction in being a source of comfort and an encouraging ear for patients who are nervous about impending procedures.
Whilst praising Optical Express’s commitment to spreading awareness about the environmental impact of contact lenses; Richard highlights its novelty in the optical industry. With each Optical Express clinic hosting a recycle box where patients can dispose of their contacts lenses, the packaging and even their glasses safely; as well as a team educated about and advocating for alternatives, we are pioneers in fostering a more environmentally friendly and sustainable future.
As the UK’s leading eye care provider, a career with Optical Express guarantees continuous opportunities for learning and development. Start your journey today by emailing careers@opticalexpress.com